Privacy Policy for LAQI
This Privacy Policy explains how LAQI (“the App”, “we”, “us”) handles information when you use the Android app published by ESSA.
The short version: LAQI does not require an account, and we do not collect your name, email, phone number, location, contacts, photos, or any other personal information. Your favorites and search history stay on your device.
1. About the App
LAQI is an offline-first services directory that helps you find trusted service providers nearby. You can browse categories, areas, and providers, search, save favorites, and contact providers by phone, WhatsApp, or maps.
2. Information We Do Not Collect
We do not collect or request:
- Your name, email address, or phone number
- Account or login information (the App has no accounts)
- Your location (the App does not access GPS or device location)
- Camera, microphone, photos, videos, or files
- Your contacts or messages
- Advertising ID or other identifiers used to track you
- Payment information
- Health or other sensitive data
3. Information Processed
a) Anonymous usage counts. When you view, call, or share a provider, the App may send an anonymous counter event (provider ID, event type such as view, call, or share, and the date) to our backend hosted on Supabase. These events contain no user identity and cannot be linked to you. Like any internet request, your IP address is temporarily visible to our server and is used only for abuse prevention (rate limiting), not to identify you.
b) Crash reports. The App may use Firebase Crashlytics to receive crash reports (stack traces and basic device state such as device model and OS version, and an installation identifier) to help us find and fix bugs. This data is not used for advertising.
c) Data stored only on your device. The following stays on your device and is never sent to our servers:
- Theme and language settings
- Search history and recently viewed providers (last 10 of each)
- Favorites
- A local copy of the services catalog
4. Third-Party Services
| Service | Purpose | Data involved |
|---|---|---|
| Supabase | Hosts the public services catalog and receives anonymous usage counts | Anonymous counters; IP address (transient) |
| Firebase Crashlytics (Google) | Crash reporting | Crash logs, device state, installation identifier |
| Image hosting / CDN | Loads provider images | IP address when images are fetched |
Learn more about Google’s practices at policies.google.com/privacy and firebase.google.com/support/privacy.
We do not use advertising SDKs and we do not sell your data.
5. Actions You Start
When you tap call, WhatsApp, maps, or share, the App opens another app (Phone, WhatsApp, Maps, and so on). Information you provide there is handled by that app under its own privacy policy.
6. Permissions
LAQI requests only:
- INTERNET: to load the catalog and images
- ACCESS_NETWORK_STATE: to detect whether you are online
7. Data Retention and Deletion
- On-device data remains until you clear it in the App, clear the App’s storage in Android settings, or uninstall the App.
- Accounts: LAQI has no accounts, so there is no account to delete.
- Anonymous counters cannot be linked to an individual, so they cannot be traced to or deleted for a specific person.
- You can contact us at any time at redaessa.dev@gmail.com with questions or requests.
8. Security
All network communication uses HTTPS. We do not store secrets or credentials on your device. No method of transmission or storage is 100% secure, but we take reasonable measures to protect the data we handle.
9. Children’s Privacy
LAQI is intended for a general audience aged 13 and older and is not directed to children under 13. We do not knowingly collect personal information from anyone. If you believe a child has provided information, contact us at redaessa.dev@gmail.com.
10. Changes to This Policy
We may update this policy from time to time. The “Last updated” date above will change, and significant changes will be reflected in the App or on this page.
11. Contact Us
ESSA
Email: redaessa.dev@gmail.com
Website: https://laqi.redaessa7.com